Shipping policy
Shipping Policy
Thank you for shopping at Royalty Ave. Below you will find everything you need to know about how we process and deliver your order.
Shipping destinations
We currently ship to all addresses within the United States.
Processing and delivery times
Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days. Your order should arrive within 4–9 business days.
Business days are Monday through Friday, excluding US federal holidays. Orders placed on a weekend or holiday are processed on the next business day.
Shipping costs
Shipping costs are calculated and shown at checkout before you complete your purchase.
Order tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take a short time to update after your order has shipped.
Multiple items
Orders with multiple items may be shipped in separate packages. You will receive tracking information for each package.
Shipping address
Please double-check your shipping address before placing your order. If you notice a mistake, email us right away at support@royaltyave.com. Once an order has shipped, we can no longer change the shipping address. We are not responsible for orders delivered to an incorrect address provided at checkout.
Delayed or missing orders
If your order has not arrived within 4–9 business days, or your tracking shows it as delivered but you have not received it, please check with neighbors and around your property first. If you still cannot find it, email us at support@royaltyave.com with your order number and we will look into it right away.
Damaged items
If your order arrives damaged, defective or incorrect, email us at support@royaltyave.com and we will make it right, as described in our Refund Policy.